Privacy Policy

This privacy policy sets out how Mr Bongo uses and protects any information that you give us when you use this website.

Mr Bongo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mr Bongo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2010.

Your information

We may collect the following information:

  • Name
  • Contact information including an email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We take reasonable care to make this website secure. All credit/debit card transactions on this site are processed using SecureTrading, a secure online payment gateway that encrypts your card details in a secure host environment. We do not store credit/debit card details on our systems.

We also use Secure Socket Layer (SSL) technology to further increase the levels of security on this website. In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to third-party websites

Our website may contain links to other relevant websites. However, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Newsletter

When you register, you will be given the option to opt-out of subscribing to our email newsletter containing information on new products, events, offers, features, special offers, contests and one-off marketing promotions.  We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Mr Bongo. You can unsubscribe at any time by logging into your account and amending the preference.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may onlu use your personal information to send you promotional information about third parties which we think you may find interesting with your approval.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you.

If you believe that any information we are holding on you is incorrect or incomplete, please write to:

Mr Bongo. 2nd Floor, 24 Old Steine, Brighton, East Sussex, UK, BN1 1EL or email customercare@mrbongo.com as soon as possible. We will promptly correct any information found to be incorrect.

Further information

If you require additional information please go to the Contact Us section of the web site and send an email to the relevant address. If you wish to talk to somone at Mr Bongo please call +44 (0) 1273 600546 or write to: Mr Bongo Worldwide, 2nd Floor, 24 Old Steine, Brighton, East Sussex, UK, BN1 1EL.

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